TRAAS

TRAAS is built for organizations that prioritize automation, scale, and integration over manual interaction.

It is ideally suited for:

• ISVs and platform providers embedding Teams recording into their products
• Managed service providers (MSPs) and system integrators supporting multiple customers or tenants
• Enterprises with multi-tenant or subsidiary structures requiring centralized capture with strict isolation
• Organizations building AI pipelines that need reliable, certified access to Teams audio at scale

TRAAS is the right choice when recording must happen automatically, consistently, and without user involvement.

• Multi-Tenant OAuth 2.0: Support multiple customer tenants from a single TRAAS deployment. Each tenant authorizes independently using OAuth, maintaining strict isolation while enabling centralized operational management. This dramatically simplifies onboarding and scaling for platforms and providers.
• Near-Real-Time AI Output Delivery: Automatically generate structured AI output files as part of the recording pipeline. Outputs are produced immediately after calls end and delivered alongside encrypted audio, enabling rapid downstream processing without UI-based workflows.
• Certified Microsoft Teams Recording: TRAAS is built as a Microsoft-certified recording solution, ensuring compatibility with Teams calling scenarios and ongoing Microsoft platform updates. This provides a supported, future-proof path for Teams capture and ingestion into AI systems.
• Backend-First, Automation-Driven Architecture: TRAAS eliminates dashboards and manual recording actions. By operating as a backend service, it reduces latency, complexity, and operational cost while increasing reliability and scale.
• Secure, Direct Delivery: Recorded audio and associated outputs are encrypted and delivered directly into customer-defined storage or systems, supporting flexible integration patterns without exposing data to unnecessary intermediaries.

TRAAS captures Microsoft Teams audio automatically based on configured criteria, without requiring user action.

• Programmatic recording of Teams interactions
• Automatic capture aligned with compliance and operational policies
• Encrypted audio delivery to customer-specified destinations
• Designed for high-volume, always-on recording scenarios

This recording model ensures consistent capture across all relevant calls and provides a clean, reliable input source for downstream AI and analytics workflows.

TRAAS is engineered to serve as a clean, dependable ingestion layer for AI-driven voice workflows.

• AI-Ready by Design
  Automatically delivers Teams audio and structured artifacts in formats that can be consumed directly by downstream AI systems.
• Low-Latency Ingestion
  Near-real-time delivery ensures AI pipelines receive interaction data immediately after calls end, reducing processing delays.
• Reduced Engineering Overhead
  Eliminates the need to build and maintain custom capture, transcription, or preprocessing pipelines for Teams interactions.
• Cost-Efficient AI Enablement
  Backend automation and UI-less architecture minimize compute, licensing, and operational costs associated with AI intake.

Secure, Certified Input Source
Uses Microsoft-certified recording and encrypted delivery to provide a reliable, trusted foundation for AI processing.